Frequently Asked Questions
Most standard screen repairs for iPhone and Samsung models take between 30 to 60 minutes. Since we maintain a large inventory of parts in our trading division, we can often fix your device while you wait.
No. A screen replacement is a hardware repair and does not affect your internal storage. However, as a professional LLC operating since 2014, we always recommend a routine backup (iCloud or Google Drive) for total peace of mind.
We offer both options to fit your budget. We stock Original Pulls/Service Packs for those who want factory quality, and Premium AAA+ Grade compatibles for a more budget-friendly fix. Every screen comes with our signature Al Sharq Warranty.
All our screen repairs come with a 90-day limited warranty. This covers any manufacturing defects or touch-response issues. Please note that the warranty does not cover new physical cracks or liquid damage after the device leaves our shop.
Yes! This usually means the OLED or LCD panel is broken, but the motherboard is still healthy. We can replace the display assembly and have your phone working like new again.
Costs vary depending on the make and model of your device, as well as whether you choose an original or compatible part. We provide a free, no-obligation quote before starting any repair.
Absolutely. If your phone is shutting down unexpectedly or draining quickly, a new battery will restore its original performance and longevity
Our success rate for water damage is very high, especially if you bring the device in immediately. Do not attempt to turn it on or charge it. We use specialized ultrasonic cleaning equipment to remove corrosion.
Yes, we specialize in Apple Watch screen replacements. We use precision tools to safely remove the broken glass and install a new OLED display, ensuring touch sensitivity and Force Touch features work perfectly.
We perform a Water Seal Restoration and use a Pressure Test Chamber after every repair to guarantee your watch remains swim-proof up to 50 meters, just like from the factory.
Apple Watch battery replacements typically take 1-2 hours. We also perform Cell-Level battery calibration to ensure your watchOS correctly reads the new battery health.
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Data recovery costs depend on the severity of the drive failure. We offer a free diagnostic to determine if recovery is possible and provide a firm quote. If we cannot recover your data, you pay nothing.
Yes, our specialized technicians perform logic board micro-soldering to recover data from completely dead MacBooks. We can often retrieve your files even if the device has suffered severe liquid damage or power surges.
Bring your device in for a consultation. We will recommend the best RAM or SSD upgrades for your specific needs, provide a quote, and typically complete the upgrade within 24-48 hours.
We offer free basic diagnostics. If a complex teardown or advanced motherboard diagnosis is required, there may be a small fee, which is always applied toward the cost of the repair if you proceed.
All our certified pre-owned and refurbished devices undergo a rigorous 30-point inspection and come with a standard 90-day warranty for your peace of mind.
We offer a 7-day return policy for defective devices. The item must be returned in its original condition with all accessories and packaging.
We are open Saturday through Thursday from 9:00 AM to 10:00 PM. We are closed on Fridays.
We accept cash, all major credit and debit cards (Visa, MasterCard), and contactless payments including Apple Pay and Google Pay.
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