Al Sharq value customer relationships and with our open kitchen concept we take care in keeping the customers data and personal information complying with all applicable privacy laws and best practices. In addition to this, we maintain and hold a strong internal policy
we provide warranty for the spares depending on the quality as informed during the time of contact. Warranty is limited to the service/spares that are paid by the customers and warranty will not be cover under following circumstances
1. Complaint not related to the spare replaced.
2. On repaired devices that had previous history of liquid damages already informed to customers.
3. Mishandling that causes crack, bend, dents and impact damages after repair
4. For scratch resistant glasses with deep scratches
By using the Services, you are authorizing Al Sharq to perform repair work on your device. You understand that Al Sharq is not an Authorized Service Provider (ASP) of any device, phone, laptop or tablet manufacturer. On all cases manufacturing warranty will be affected with repairs, that include water resistivity of the device, warranty coverage / service availability with the manufactures. Customers are always advised to take a backup before repairs, as the repairs will be upon customer’s risk.
Warranty can be 2 years, 3 months or sometimes ONLY a checking warranty depending upon the spare quality and grade used or as per selected by the customer during confirmation of service.
All devices should be collected back within 60 days of repair, or contacted by our customer service representative, customers will also be notified with automated emails and else customers could be contacting our toll free for updates. Al Sharq will hold the right to dispose the device without being held liable or responsible if uncollected within this period.
LIMITATIONS TO SERVICE
MODIFICATION OF TERMS AND SERVICES
Questions about the Terms of Service should be sent to us at email@example.com